Shipping policy

 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipments could be delayed due to reasons out of our control please check Royal Mail service updates to see if there are any delays within your region:

Domestic: https://www.royalmail.com/service-update

International: https://www.royalmail.com/international-incident-bulletin

 

Domestic Shipping Rates and Estimates

Shipping is FREE to addresses within the United Kingdom*

*Guernsey, Jersey and The Isle of Man is included.

Shipping option

Estimated delivery time

Price

Royal Mail Special Delivery Guaranteed by 1pm (UK Only)

1 Business day (Next Day)

£0.00

 

International Shipping

We offer international shipping to the following countries:

Europe Zone 1:

Denmark, France, Germany, Ireland, Monaco, Faroe Islands 

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Tracked and Signed

3-17 Business days

0-250

£12.05

Royal Mail Intl. Tracked and Signed

3-17 Business days

251-500

£13.35

 

 

Europe Zone 2

 Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands 

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Tracked and Signed

3-17 Business days

0-250

£12.20

Royal Mail Intl. Tracked and Signed

3-17 Business days

251-500

£13.75

 

Europe Zone 3

Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Gibraltar, Greenland, Vatican City, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Kazakhstan, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, Uzbekistan 

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Tracked and Signed

3-17 Business days

0-250

£13.45

Royal Mail Intl. Tracked and Signed

3-17 Business days

251-500

£15.00

 

 World Zone 1

 Guadeloupe, Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, India, Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territories, Panama, Paraguay, Peru, Philippines, Qatar, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turks & Caicos Islands, U.S. Outlying Islands, Uganda, United Arab Emirates, Uruguay, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Réunion

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Signed

3-17 Business days

0-100

£14.90

Royal Mail Intl. Signed

3-17 Business days

101-250

£15.25

Royal Mail Intl. Signed

3-17 Business days

251-500

£19.15

 

World Zone 2:

Australia, New Zealand, United States (American Samoa), British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Macao SAR, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Tracked

3-17 Business days

0-250

£13.75

Royal Mail Intl. Tracked and Signed

3-17 Business days

251-500

£18.35

 

World Zone 3

United States of America

 At this time, we do not ship to [Mayotte].

Shipping option

Estimated delivery time

Weight (g)

Price

Royal Mail Intl. Tracked and Signed

3-17 Business days

0-100

£15.30

Royal Mail Intl. Signed

3-17 Business days

101-250

£16.90

Royal Mail Intl. Signed

3-17 Business days

251-500

£21.30

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Stushlery is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within the [above] stated days of receiving your shipping confirmation email, please contact us at Stushlery@gmail.com with your name and order number, and we will look into it for you.

Track your Shipment here:

https://www.royalmail.com/track-your-item#/Shipping to P.O. boxes

 

Refunds, returns, and exchanges

We accept returns* up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

See full Returns Policy here.

In the event that your order arrives damaged in any way, please email us as soon as possible at stushlery@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at stushlery@gmail.com.

 

*exclusions apply, please read our returns policy.